Privacy Policy

­­­­This is Student Works Painting (“Student Works”) privacy policy. This document explains Student Works’ policies for the collection, use and disclosure of personal information.

Students Works provides residential painting services through local student operators.

THE INFORMATION WE COLLECT

Student Works collects information about individuals such as its customers, prospective customers, Operators, and prospective Operators, painters and prospective painters by various methods including information actively provided by individuals (either directly or through Operators), information provided through our website, and information arising from the provision of our services.

The types of personal information we collect include names, contact information, identification information, financial information depending on the method of payment used by the customer, and other information relating to the supply of our services.

Information about Operators also includes complete financial and other details of the Operators’ operations.

WHY WE COLLECT THIS INFORMATION

Student Works collects this information solely to facilitate the supply of our services by ourselves and our Operators including customer service, accounting, billing, and collections.

Information is collected about our Operators and their operations solely to administer the operator relationship and to recruit, retain, or train other Operators or prospective Operators.

HOW WE USE AND DISCLOSE THIS INFORMATION

Student Works will use the personal information collected solely for the purposes enumerated herein.

Students Works may provide personal information to its Operators, consultants, subcontractors and professional advisers to assist Student Works to supply its services, including customer service, accounting, billing, and collections.

Student Works may provide information about existing Operators and their operations with other Operators or prospective Operators for the purposes enumerated herein.

All third parties who receive personal information from Student Works are obligated, either by contract or by operation of law, to keep such information in the strictest confidence and not to use or disclose the information for any purpose other than to assist Student Works to supply its services, as described herein.

Student Works may disclose personal information to another entity purchasing the assets of Student Works, provided that entity abides by this or a similar privacy policy.

Student Works may use aggregate or anonymous information not linked to identified individuals for various other uses for itself and third parties.

Student Works may amend this policy from time to time. If such amendments affect how Student Works uses or discloses personal information already held by Student Works, Student Works shall not use or disclose personal information for the new purpose unless meaningful consent exists according to the applicable law.

HOW WE PROTECT PERSONAL INFORMATION

Personal information is stored in a combination of paper and electronic files. They are protected by security measures appropriate to the nature of the information.

ACCESSING AND AMENDING PERSONAL INFORMATION

Individuals may review their personal information contained in Student Works’ files by contacting the Student Works Head Office 1-800-465-2029 at the contact information provided at the end of the policy. Upon request, Student Works will provide the individual with an account of the use that has been made of the individual’s personal information and any third parties to whom the information has been disclosed by Student Works.

Individuals may inquire into whether Student Works possesses any of the individual’s personal information by contacting 1-800-465-2029.

If an individual believes that any of their personal information is incomplete or inaccurate, the individual may request that Student Works make any necessary revisions, and Student Works will make the appropriate corrections within a reasonable time. Such a request may be made by contacting 1-800-465-2029.

Individuals may make an inquiry or complaint to Student Works about its privacy practices or about the use or disclosure of the individual’s personal information by contacting 1-800-465-2029.

RETENTION AND DESTRUCTION OF PERSONAL INFORMATION

Student Works retains personal information about its customers at least until the customer’s account with Student Works has been fully settled. Student Works may retain a customer’s personal information for up to 30 days following the closure of the customer’s file.

Students Works retains personal information about its Operators at least until the Operator’s operation is closed. Student Works may retain an Operator’s personal information for up to 90 days following the closure of the Operator’s operation. Student Works may retain the financial and other information respecting an Operator’s operation for up to 2 years following the closure of the Operator’s operation.

All personal information of customers and Operators stored in paper or electronic files is permanently destroyed following the retention period using measures appropriate to the nature of the information.

GENERAL

Notwithstanding the general terms of this policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

Student Works may record calls to and from our customer service representatives for purposes of accuracy, performance reviews and training.

CONTACT US

For more information on Student Works and privacy please contact 1-800-465-2029:

9-6605 Hwy 7 E

Markham, Ontario

Canada L3P 7P1

or by telephone at: 1-800-465-2029

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